Bell Person OpportunityGreet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.Your Growth PathBell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General ManagerYour FocusLoad and unload luggage carts.Tag and store luggage.Escort guest to hotel rooms.Provide an overview of guest room, hotel services and amenities.Make deliveries to guest rooms.Assist guest with room changes.Stock pantry when necessary.Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.Perform house attendant functions when staff shortages occur.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Follow sustainability guidelines and practices related to HHM's EarthView program.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillsHigh School diploma preferred.Previous customer experience required or equivalent training.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels
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